Research Analyst


The KPI Institute is a research institute specialised in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.

The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates, the result of the research program dedicated to documenting and cataloguing how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.

Friendly facts

  • Flexible working hours;
  • Young and enthusiastic working environment;
  • A work environment that rewards innovative ideas;
  • Fixed monthly rate and performance bonuses;

Business facts

  • 15+ years spent on researching KPI best practice;
  • 220+ research reports published to date;
  • 6 continents on which we deliver trainings;
  • 35 global partner organizations;
  • 59 countries where we delivered educational programs.

We expect you to

Technical skills

  1. Ability to gather data through relevant searches on the Internet;
  2. Data administration and processing;
  3. Good at managing numbers and data;
  4. Working knowledge of Microsoft Excel and other Office products;
  5. Ability to use Google Drive and Apps;
  6. Project planning and monitoring;
  7. Social media – especially LinkedIn;
  8. Online communication via Skype and other platforms;


Professional skills

  1. Excellent English skills;
  2. Excellent communication skills, especially speaking, reading and writing;
  3. Attention to detail in ensuring everything is cross-checked and accurate;
  4. Analysis and synthesis;
  5. Be able to manage multiple tasks and prioritise work;
  6. Ability to work collaboratively as part of a project team;
  7. Professional attitude and an interest in learning;
  8. Previous quantitative and qualitative research experience (nice to have)

Your main responsibilities include

  1. Partner with senior management to provide market intelligence;
  2. Create lists of organisations based on industries;
  3. Create lists of contact details;
  4. Analyse company websites and download relevant publications;
  5. Extract relevant data (statistics) from published company annual reports;
  6. Utilize LinkedIn and other social media and industry tools to help identify and source leads;
  7. Follow-up on LinkedIn leads and schedule meetings;
  8. Prepare materials and reports that summarize data and draw conclusions to support key business discussions;
  9. Attend internal meetings to offer up industry/market insights;
  10. Other duties as they arise according to direct manager requests.
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